Tickhaus
Watch repair service overview

Three things we do, carefully

Our services at the bench

Each service has a defined scope, a stated price, and a named person responsible. Nothing begins before you understand what's planned.

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How we work

Our methodology

The studio runs the same way for every service — examination first, explanation second, work only when agreed.

1

Receive

Watch arrives, condition photographed, owner briefed on next steps.

2

Examine

Bench assessment of the movement, case, crystal, and strap condition.

3

Agree

Findings shared, plan discussed, work confirmed in writing or verbally.

4

Complete

Work carried out, verified, documented, and returned with notes.

Service One

Quick Inspection & Adjustment

฿3,900

A short bench check covering crown function, hand alignment, strap fit, and timing observation. Includes minor adjustments and a clear explanation of any deeper work that might benefit the watch. A friendly starting point for owners unsure what their piece needs.

What's included

  • Crown function and pusher assessment
  • Hand alignment check and minor correction
  • Strap fit and comfort review
  • Timing observation on the machine
  • Written summary of findings
  • Recommendation for further work if relevant
Enquire About This Service Typically 1–2 working days
Quick watch inspection
Strap crystal and dial care

Service Two

Strap, Crystal & Dial Care

฿14,000

Replacement or refit of straps, crystals, and crowns, plus gentle dial and hand cleaning where appropriate. Covers sourcing of suitable components and a careful fit that respects the watch's original look and proportions.

What's included

  • Crystal identification and sourcing
  • Crystal replacement with correct fit and type
  • Strap removal, fitting, and adjustment
  • Crown and tube replacement where needed
  • Dial surface gentle cleaning
  • Hand cleaning where the dial allows
Enquire About This Service Typically 3–5 working days

Service Three

Heirloom Conservation Project

฿31,500

Considered, documentation-led care for family timepieces of sentimental value. Includes condition photography, a written plan agreed before work begins, and conservative handling aimed at preserving originality. Suited to pieces passed down across generations.

What's included

  • Pre-work condition photography (full set)
  • Written work plan, agreed before any handling
  • Conservative, originality-first approach throughout
  • Movement observation and minor adjustment if agreed
  • Case and crystal care as scope allows
  • Post-work documentation report, yours to keep
Enquire About This Service Timeline agreed per piece
Heirloom watch conservation

Choosing the right service

Service comparison

Not sure which fits your watch? This table outlines what each service covers — or send us a message and we'll advise.

What's covered Inspection Strap & Crystal Conservation
Bench examination
Written findings
Crystal replacementAssessment onlyIf agreed
Strap fittingAssessment onlyIf agreed
Condition photography
Pre-work written plan
Post-work documentation
Price ฿3,900 ฿14,000 ฿31,500

Across all services

Standards that apply to everything

Secure handling

No piece is left on an open bench outside working hours. All items in care are stored in a closed, locked area.

Timeline discussed upfront

We give an honest estimate when you leave the watch. If something changes the timeline, you'll hear from us before the original date passes.

No unnecessary replacement

We replace components that genuinely need replacing, not those we could swap out to pad the invoice.

Timing verification

Every adjusted movement is checked on the timing machine before and after — giving a measurable record of the work's effect.

Same person throughout

The watchmaker who assesses your piece is the same person who communicates findings and carries out the agreed work.

Thai and English

The studio communicates comfortably in both languages. No misunderstandings from lost translation.

Ready to book a bench visit?

Send the watch our way

Describe the piece and what you've noticed. We'll confirm which service fits and what to expect from the visit.

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